LEAP Appliances

The Appliance Scheme is open in England, Wales and Scotland where there are home visits available.

Access to our appliance scheme is only available after you have had a LEAP Energy Advice Service appointment, during which eligibility and suitability for appliance replacements will be established.

LEAP Appliances is an initiative to support fuel poor and vulnerable households through the replacement of old, inefficient fridges, freezers, fridge-freezers, washing machines, and electric cookers with modern, efficient alternatives. We are unable to replace gas cookers.

We are working with C Supplies to deliver these appliances. If there are any issues with the delivery or installation, please call them on 01903 930436.

Please note: LEAP appliances is a replacement scheme. Applicants must have an appliance to replace. We may need you to move current appliances for us to make the appropriate checks. Our energy advisors are not allowed to move the appliances for you. Energy labels have now changed. Find out all you need to know here.

Learn more FAQS

Our energy-efficient appliances (England and Wales)

Here are the energy-efficient appliances offered by LEAP.

60cm Freestanding Electric Cooker
Dimensions: W: 60cm x D: 60cm x H: 90cm
A Energy Rating
Conventional Oven
64-litre Oven Capacity
Oven Light
4 Solid Plate Rings (two sizes)
4 Cooking Functions
1800W Variable Grill

SIA Freestanding Fridge Freezer
Dimensions: H:149cm, W:46.5cm, D49cm
153Ltr Capacity (99 litre fridge, 54 litre freezer)
Adjustable legs, recessed handles
Mechanical temperature control
Metal backed for optimum safety
Manufacturer 2 year guarantee
236KWH per Annum

SIA Freestanding 176cm Fridge Freezer
Dimensions: H:176cm x W:55cm x D:54.5cm
252 litre capacity – (fridge capacity: 151ltr freezer capacity 101ltr)
4 freezer compartments
236 KWH per Annum

Ecotime 7KG Washing Machine
Dimensions: H85cm x W60 x D52cm
1200 Spin
24hr Start Timer Delay
14 Programmes
20 Min Quick Wash
77 KWH per 100

50cm Freestanding Electric Cooker
Dimensions (cm): H 90cm x W 50cm x D 60cm
48 Litres
4 solid hot plates of 2 sizes
Grill function

Under Counter 55cm Upright Fridge
Dimensions: H84.5cm x W54cm x D59.5cm
134 Litres
114 KWH per Annum

Under Counter 55cm Freezer
Dimensions: H84.5cm x W54 x D59.5cm
85 Litres
213 KWH per Annum

Dehumidifer with air purifier
3.2L water tank
3 dehumidifying settings
Digital humidity display

Heated clothes airer

Haden 6L Air Fryer
High speed air circulation technology
Manual time & temperature control
Non-stick detachable frying basket
Capacity: 4.7L Basket, 6L Outer Pan
Timer: 1 – 30 mins
1400 – 1600W
Cable length: 1m

Touch control digital LED display
Size H36.9, W33.7, D33.6cm
75cm cable
11 litre capacity
1500W power
10 pre-set cooking programmes

Our energy-efficient appliances (Scotland)

Here are the energy-efficient appliances offered by LEAP.

60cm Freestanding Electric Cooker
Dimensions: W: 60cm x D: 60cm x H: 90cm
A Energy Rating
59-litre Oven Capacity

50 cm Freestanding Electric Cooker
Dimensions: H:85cm, W:50cm, D60cm
61-litre Oven Capacity
Hydro Clean Function

Indesit 50/50 Fridge Freezer
Dimensions: H:174cm x W:54.5cm x D:58cm
235 litre capacity – holds 13 bags of food shopping
Low frost technology, reduces icy build-ups

White Knight 54cm Larder Fridge
Dimensions (cm): H84cm x W 54cm x D 59.5cm (No Ice Box)
134 Litres
Fresh food container with dedicated bottle balcony

White Knight 54cm Static Freezer
Dimensions: H84cm x W54cm x D61.5cm
103 Litres
3 compartments

Touch control digital LED display
Size H36.9, W33.7, D33.6cm
75cm cable
11 litre capacity
1500W power
10 pre-set cooking programmes

Referrals

A referral can only be made after a home visit by one of our energy advisors.

Referrals will also be taken from existing LEAP Local Authority partners and energy company funding partners.

In some cases, beneficiaries will be contacted by our call centre to assess and confirm their eligibility if the evidence provided at the referral stage is not adequate.

Find out if you’re eligible and apply now.

If you have any questions please contact us
or read through our FAQs.

Apply Now

Our requirements

Please note: Parking – The delivery crew must be able to park within sight of your property. If permits are required it is important that one is made available for the day of delivery. The crew are not allowed to park in a loading bay if they are to install an appliance due to the time required. CSupplies can provide the vehicle registration number the day before in order to set up the permit. If it is an area that payment is required, this must be paid for prior to delivery.

Fridges, freezers and fridge freezers

The space required for the appliance(s) must be clear and tidy. The appliance(s) must be freestanding and not built into any units. All refrigeration units must have their own plug socket directly into the wall. The installers will not install into an extension lead

Electric sockets

The space required for the appliance(s) must be clear and tidy. The appliance(s) must be freestanding and not built into any units. Electric sockets must all be in good repair- no cracks, all screws must be in place. Any cracks or screw will need to be replaced before installation.

Washing machines

The space required for the appliance must be clear and tidy. The appliance must be freestanding and not built into any units – please check any holes are cut into the units for pipework to travel through. Machines need to be within 1 meter of the plumbing and not require the use of an extension hose to reach the plumbing. The installation will not take place where an extension hose is in place (installation companies do not install into extension hoses anymore). The solid plumbing fittings will need extending in order to reach the new machines hose.

Plumbing requirements

There must be a waste pipe attachment and the cold water feed with a valve handle. Our team must be able to turn the water off and on in order to install your washing machine. If the blue cold-water valve handle is missing a plumber would need to replace this before we could install the washing machine. The waste pipe can be installed into a standpipe if it’s already in the property – as long as the distance of the hose is sufficient to ensure no back-ups or leakage.

Electric cookers

The space required for the appliance must be clear and tidy.

The area directly behind the cooker and the Hot Zone area directly above the hob must be CLEAR, EMPTY and free of flammable materials.

Electric wiring requirements

The cooker must be hardwired into the socket and have a red isolation switch. The isolation switch should be located within 2 metres of the cooker but not directly above it or within 300mm of the cooker itself. In case of an emergency, the circuit can be cut/turned off with this switch.

FAQs

How will I be contacted to book the delivery?

If your application is successful, C Supplies will contact you by telephone within 10 working days. There will be a brief survey to confirm your details and how we can access your property. The installation will be booked in once these details have been confirmed.

Can I keep my old appliance as well as the new one?

No. Your current appliance will be removed and disposed as part of the installation. If your current appliance is integrated and can’t be removed we will not be able to install the new one.

Can I have a receipt?

We can’t provide a receipt for your new appliance. Please keep the documentation given to you during the installation.

I have changed my mind and I want to cancel my application to the scheme. What should I do?

We can accept cancellations 48 working hours prior to the installation. Please contact C Supplies as soon as possible to cancel your delivery appointment and application.

Will the appliance be installed and connected during the delivery?

Yes, it will be installed and connected, and the installer will make sure it works properly. If the connection can’t be completed for any reason, the new appliance will be taken away.

My delivery has failed. Can I rebook it?

Please get in touch with C Supplies or LEAP to understand the reason for the failed delivery. If further work is required, in order to rebook a delivery CSupplies will need photographic evidence of works completed before rebooking.

I had the installation booked but the delivery crew did not turn up. What should I do?

Please contact C Supplies and a new delivery will be booked in for you.

There was an accident during the delivery, what can I do?

Please report any accidental damage to the delivery crew immediately and C Supplies. Also, you should note this in the documents you sign during the installation. C Supplies will then follow this up.

Can I change my mind after the delivery has taken place?

Once delivery has taken place, your old appliance will be disposed of. We are unable to return any old appliances.

The appliance has a fault after delivery. What should I do?

Please contact the manufacturer directly. Contact numbers are included in the documents you have been given during the installation. When ringing the manufacturer, you will be asked to provide: your full name, address, appliance model number, appliance serial number and delivery date. The manufacturer will then investigate and resolve the issue at their discretion. If you need any assistance, please contact C Supplies.

Can I extend my warranty?

Only the manufacturer can extend the warranty. Please contact them directly.

Will this affect my energy bills?

All appliances are energy efficient, and fully compliant in line with the new government guidelines (2021). Please check the labels on your appliance for the specific rating.