LEAP - The energy and money saving service


LEAP has some very broad eligibility requirements. We want to be able to help as many people as we can by extending the service to anyone that either is already in, or is at risk of falling into fuel poverty. It is open to all types of householders – homeowners, private renters and social housing tenants. You only need to qualify on one of the points in any of the three categories below in order to be eligible for the scheme.

Why we need to collect evidence of eligibility

We need to record the reason why each applicant is eligible, and sometimes we will need them to provide some evidence of their eligibility. This is to meet the requirements of the funding rules. Permission to collect and store any personal information will be carefully collected at every stage. For more information on how we collect and process personal information, please read the Your personal data section of this website.

Making the process as simple as possible

Whether you are referring someone to LEAP or applying for yourself, you will need to provide our LEAP team with some very straightforward information. This will be quickly followed up with a telephone call to make the home visit appointment.

If you are referring somebody else, any information you can provide about why you think the person you are referring should be entitled to help from LEAP will make the process much simpler. Please note we will take all of your recommendations into consideration.

Income Criteria

Anyone receiving one of the following:

  • Income-related Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Income Support
  • Pension Credit
  • Child Tax Credit (with income below thresholds)
  • Working Tax Credit (with income below thresholds)
  • Universal Credit (with income below thresholds)
  • Carer’s Allowance
  • Housing Benefit or Council Tax Reduction
  • A Disability Benefit (incl. Attendance Allowance, DLA, PIP)
  • MoD administered benefits
  • In significant and persistent debt, including energy debt
  • Income not more than that shown in the LEAP income matrix below:

Health Criteria

Anyone with one of the following:

  • Cardiovascular condition (incl. coronary heart disease, stroke, hypertension, transient ischemic attack)
  • Respiratory condition (incl. COPD, asthma)
  • Neurological or neurobiological condition (incl. dementia, Parkinson’s disease, MS, epilepsy, fibromyalgia, ME)
  • Musculoskeletal conditions (incl. arthritis, limited mobility, recently attended hospital due to a fall)
  • Blood conditions (incl. Sickle cell disease, thalassemia)
  • Cancer
  • Moderate to severe mental illness (incl. schizophrenia bipolar disorder and depression where receiving regular treatment)
  • Severe learning disabilities
  • Autoimmune or immunodeficiency diseases (e.g. lupus, diabetes, HIV)
  • Terminally ill
  • Other illness exacerbated by cold (confirmed by GP)
  • Entitled to free prescriptions where otherwise chargeable

Vulnerability Criteria

Anyone in one of the following situations:

  • On the Priority Services register of partner supplier
  • Core Group WHD recipient
  • Victim of domestic violence
  • Recent bereavement
  • Moving in and out of homelessness
  • Recent immigrant or asylum seeker
  • Physical or sensory disability.
  • Single parent of child aged under 5 in private rented accommodation
  • All householders aged 65 or older, not working, and no private or works pension

LEAP income matrix

Income not more than that shown in the LEAP income matrix below:
HouseholdNumber of children or young persons under 18 in the household
One Adult£13,200 £17,400 £21,600 £25,800 £30,000
Two Adults£19,800 £24,000 £28,200 £32,400 £36,600