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Eligibility

LEAP has some very broad eligibility requirements. We want to be able to help as many people as we can by extending the service to anyone that either is already in, or is at risk of falling into fuel poverty. It is open to all types of householders – homeowners, private renters and social housing tenants.

Everyone that applies for LEAP will start with the LEAP Energy Advice Service and will be contacted to arrange an advice appointment with one of our Energy Advisors.  Access to our boiler and appliance schemes is only available after the Energy Advice Service appointment, during which eligibility and suitability for those parts of the programme will be established.

Why we need to collect
evidence of eligibility

We need to record the reason why each applicant is eligible, and sometimes we will need them to provide some evidence of their eligibility. This is to meet the requirements of the funding rules. Permission to collect and store any personal information will be carefully collected at every stage. For more information on how we collect and process personal information, please read the personal data section of this website.

Making the process
as simple as possible

Whether you are referring someone to LEAP or applying for yourself, you will need to provide our LEAP team with some very straightforward information. This will be quickly followed up with a telephone call.

LEAP Energy Advice
Service Criteria

Anyone receiving one of the following:

  • Income-related Employment and Support Allowance
  • Contribution-based Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Income Support
  • Pension Guarantee Credit
  • Pension Savings Credit
  • Child Tax Credit / Working Tax Credit
  • Universal Credit
  • Housing Benefit
  • Council Tax Reductions
  • A Disability Benefit (Incl. Attendance Allowance, Carer’s Allowance DLA, PIP,  Severe Disablement Allowance, Adult Disability Benefit, Child Disability Benefit)
  • Industrial Injuries Disablement Benefit

Or:

  • Total annual household income less than £31,000

LEAP Boiler
Criteria

Homeowners with a broken boiler and in a no heat situation and meet the following criteria.

Claiming a means tested benefits

    • Income-related Employment and Support Allowance
    • Income-based Jobseeker’s Allowance
    • Income Support
    • Pension Guarantee Credit
    • Child Tax Credit / Working Tax Credit
    • Universal credit
    • Housing Benefit

Or  –  Total annual household income less than £31,000

And

There must be someone in the household who is:

  • Aged 65 or over, or
  • Aged under 5, or
  • Suffering from one of the following health conditions:
    • Cancer / Terminal illness
    • Cardiovascular condition
    • Respiratory condition
    • Disability (affecting mobility)
    • Mental Health Condition

LEAP Appliance
Criteria

Anyone receiving one of the following:

  • Income-related Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Income Support
  • Pension Guarantee Credit
  • Child Tax Credit / Working Tax Credit
  • Universal Credit
  • Housing Benefit

Or: 

  • Total annual household income less than £31,000
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