Energy Company Support

Discover energy companies and their support links.

British Gas Energy Trust – Individual and Families Debt Write Off Fund

  • Open for British Gas customers who are in debt with BG or other domestic suppliers who do not have their own energy debt support.
  • Arrears of up to £1500 considered.
  • As part of the application process, applicants must state clearly how they will be able to manage their energy costs in the future.
  • You can only apply once every two years.
  • You must be in or facing fuel poverty.

The Energy Support Fund, which supports British Gas customers only, is now closed to applications and will re-open later this year.


ScottishPower Hardship Fund

  • The Fund can help by clearing or reducing arrears by crediting a customer’s ScottishPower energy account.
  • You could qualify for help if you are receiving: Income Support, Job Seekers Allowance, Pension Credit or Employment and Support Allowance.
  • You could also qualify if you have a low household income, or if there are special circumstances which could make you eligible for example you have experienced an income reduction due to illness.


E.On Energy/Next Energy Fund

  • To be considered for this help, you’ll need to show that you’re committed to being financially stable by making regular payments over a three-month period for ongoing usage before receiving an award.
  • The fund includes agreeing to a payment plan.
  •  Proof of income/pension may be requested. All supporting documentation must be less than three months old.


Octopus Energy’s Octo Assist Fund

  • A tailored payment plan can be arranged.
  • Free, independent advice on energy debt can be offered.
  • Details for other payment schemes such as the Government’s Fuel Direct Scheme and Cold Weather Payment can be provided.



  • There is no specific Trust Fund for OVO Energy – their website links to other schemes such as Citizens Advice, Step Change and the Fuel Direct Scheme.


Bulb Energy Fund

  • Please call the Bulb Energy Fund helpline on 0300 30 30 635 for information on help and eligibility.