LEAP Appliances

Access to our appliance scheme is only available after you have had a LEAP Energy Advice Service appointment, during which eligibility and suitability for appliance replacements will be established.

LEAP Appliances is an initiative to support fuel poor and vulnerable households through the replacement of old, inefficient fridges, freezers, and fridge-freezers with modern, efficient alternatives. We are unable to replace gas cookers.

We are working with C Supplies to deliver these appliances. If there are any issues with the delivery or installation, please call them on 01903 930436.

Please note: LEAP appliances is a replacement scheme. Applicants must have an appliance to replace. We may need you to move current appliances for us to make the appropriate checks. Our energy advisors are not allowed to move the appliances for you. Energy labels have now changed. Find out all you need to know here.

Learn more FAQS

Our energy-efficient appliances

Here are the energy-efficient appliances offered by LEAP. (subject to availability)

Iceking Small Fridge Freezer

Colour: WHITE
Reversible Door: YES
Style: FRIDGE OVER FREEZER
Frost Free: NO
Fridge Capacity (Ltrs): 87
Freezer Capacity (Ltrs): 55
No Of Freezer Compartments: 3
Number Of Fridge Shelves: 2

Dimensions: 144 cm (H) x 48 cm (W) x 50.5 cm (D)

Energy Rating: E

Midea Family Fridge Freezer

Colour: WHITE
Style: FRIDGE OVER FREEZER
Frost Free: YES
Fridge Capacity (Ltrs): 173
Freezer Capacity (Ltrs): 100
No Of Freezer Compartments: 4
Number Of Fridge Shelves: 3
Additional Features: MULTI AIR FLOW STYSTEM, SUPER COOL FUNCTION, SUPER FREEZE FUNCTION

Dimensions: 180 cm (H) x 54.7 cm (W) x 63.2 cm (D)

Haden 55cm Undercounter Fridge

Colour: WHITE
Reversible Door: YES
Style: Undercounter Fridge
Frost Free: NO
Fridge Capacity (Ltrs): 130L
Number Of Fridge Shelves: 2, 1 Salad Crisper, 3 Door Balconies

Dimensions: 55 cm (H) x 58 cm (W) x 85 cm (D)

Energy Rating: F

Haden 55cm Undercounter Freezer

Colour: WHITE
Reversible Door: YES
Style: Undercounter Freezer
Freezer Capacity (Ltrs): 85L
Number Of Freezer Draws: 4

Dimensions: 55 cm (H) x 58 cm (W) x 85 cm (D)

Energy Rating: F

Dehumidifier 3.2Litre

Portable Small Room
Reduces Moisture
Improves Air quality
Removes the chance of Mould growth
Compact design
Auto shut off

Heated Clothes Airer

Freestanding Airer
Folds flat for easy storage
Energy Efficient
45-55degrees C drying temperature
Max load 12KG

Dimensions: 9.4 cm (H) x 14.7 cm (W) x 5.4 cm (D)

Tower 7.2L Vortx Manual Air Fryer

7.2L Capacity
Easy to use manual controls
Non-stick grill plate
Indicator lights
60-minute timer
Rapid air circulation cooking technology
Auto off function
Temperature range: 80-200°

Haden 11L Dual Stack Air Fryer

11L Capacity
Variable temperature up to 200°
Touch control panel
12 auto-cook functions
Match and sync function
2 x 5.5L air fryer baskets
Removable drawers – easy to clean
Stack design to save worktop space

Heated Throw / Electric Blanket

Soft and cosy
Power – 150 Watt
Instant heat-up 10 heat settings
1-9-hour timer settings
Detachable remote control
Machine washable
BS-approved
One-year manufacturer’s warranty
Composition: cotton and coral fleece
Comes in carry bag
Size: Double

Dimensions: approximately 130 cm (W) x 160 cm (H)

Referrals

A referral can only be made after a home visit by one of our energy advisors.

Referrals will also be taken from existing LEAP Local Authority partners and energy company funding partners.

In some cases, beneficiaries will be contacted by our call centre to assess and confirm their eligibility if the evidence provided at the referral stage is not adequate.

Find out if you’re eligible and apply now.

If you have any questions please contact us
or read through our FAQs.

Apply Now

Our requirements

Please note: Parking – The delivery crew must be able to park within sight of your property. If permits are required it is important that one is made available for the day of delivery. The crew are not allowed to park in a loading bay if they are to install an appliance due to the time required. CSupplies can provide the vehicle registration number the day before in order to set up the permit. If it is an area that payment is required, this must be paid for prior to delivery.

Fridges, freezers and fridge freezers

The space required for the appliance(s) must be clear and tidy. The appliance(s) must be freestanding and not built into any units. All refrigeration units must have their own plug socket directly into the wall. The installers will not install into an extension lead

Modern-kitchen-with-stainless-steel-appliances-and-marble-countertops

Electric sockets

The space required for the appliance(s) must be clear and tidy. The appliance(s) must be freestanding and not built into any units. Electric sockets must all be in good repair- no cracks, all screws must be in place. Any cracks or screw will need to be replaced before installation.

FAQs

How will I be contacted to book the delivery?

If your application is successful, C Supplies will contact you by telephone within 10 working days. There will be a brief survey to confirm your details and how we can access your property. The installation will be booked in once these details have been confirmed.

Can I keep my old appliance as well as the new one?

No. Your current appliance will be removed and disposed as part of the installation. If your current appliance is integrated and can’t be removed we will not be able to install the new one.

Can I have a receipt?

We can’t provide a receipt for your new appliance. Please keep the documentation given to you during the installation.

I have changed my mind and I want to cancel my application to the scheme. What should I do?

We can accept cancellations 48 working hours prior to the installation. Please contact C Supplies as soon as possible to cancel your delivery appointment and application.

Will the appliance be installed and connected during the delivery?

Yes, it will be installed and connected, and the installer will make sure it works properly. If the connection can’t be completed for any reason, the new appliance will be taken away.

My delivery has failed. Can I rebook it?

Please get in touch with C Supplies or LEAP to understand the reason for the failed delivery. If further work is required, in order to rebook a delivery CSupplies will need photographic evidence of works completed before rebooking.

I had the installation booked but the delivery crew did not turn up. What should I do?

Please contact C Supplies and a new delivery will be booked in for you.

There was an accident during the delivery, what can I do?

Please report any accidental damage to the delivery crew immediately and C Supplies. Also, you should note this in the documents you sign during the installation. C Supplies will then follow this up.

Can I change my mind after the delivery has taken place?

Once delivery has taken place, your old appliance will be disposed of. We are unable to return any old appliances.

The appliance has a fault after delivery. What should I do?

Please contact the manufacturer directly. Contact numbers are included in the documents you have been given during the installation. When ringing the manufacturer, you will be asked to provide: your full name, address, appliance model number, appliance serial number and delivery date. The manufacturer will then investigate and resolve the issue at their discretion. If you need any assistance, please contact C Supplies.

Can I extend my warranty?

Only the manufacturer can extend the warranty. Please contact them directly.

Will this affect my energy bills?

All appliances are energy efficient, and fully compliant in line with the new government guidelines (2021). Please check the labels on your appliance for the specific rating.